We would like to take the chance to offer you some basic guidelines which will enable you to choose the right DNA testing company. Here is some DNA testing advice.

Does the Company use accredited labs?

We strongly recommend opting for companies that are partnered with ISO 17025 accredited laboratories. We at homeDNAdirect only work with accredited laboratories because we know how important the level of accuracy is in DNA tests. Accredited laboratories show an outstanding level of technical competence in their testing and this will ultimately give you the best possible results. Accredited laboratories are better because:

• Every procedures they undertake must be done using advanced technology and following strict international guidelines;
• They must test a total of 16 genetic markers on your DNA samples.

What are genetic markers?

In DNA testing the number of markers tested is very important. Genetic markers are the locations analyzed on the DNA relevant to the test being done. Our laboratories test no less than 16 of these markers which is the number needed to provide the accurate results needed for your peace of mind. The optimal level at which all operations are undertaken in an accredited laboratory is important given the highly technical natures of genetic testing.

You DNA test results and Kit

Your DNA test results will show you all the markers tested in a neat, easy to read table. You will receive your DNA test results by email within 5-7 working days commencing from the receipt of your samples at the lab. Our DNA kit will be sent to you at whichever address you specify. Inside the ‘at-home’ kit you will find all the necessary things to complete you sample collection including the two mouth swabs per person and submission forms. You will find the whole DNA testing process simple, though at times emotionally stressful given the nature of these tests.

Reliable and Accurate DNA testing results

How accurate and how reliable are your results is our client’s main priority as they and we want to secure their peace of mind. We endeavor to provide you with the most accurate results. In a DNA paternity test that is not motherless, (hence, we will have the DNA samples of the mother, child and alleged father), you can expect to have a results that is conclusive and will show a 99.99% inclusion for paternity and conversely an exclusion of 100% if the father is not the child’s biological father.

A well-trained Customer Care team

Make sure you find a company that will make themselves fully available to answer to all your questions and meet your expectations. DNA testing is not always easy to understand but at homeDNAdirect we have trained a competent customer care team that will direct you to the test suited to your needs and moreover, explain all the necessary information so that you may feel at ease doing the test. We also have two other issues at the forefront of our policies: privacy and confidentiality. Your results will be handled professionally. We will send results by email to the address you specify. Should you wish to receive them by regular post, we can arrange this. We systematically refuse to give results over the phone due to the fact that we are, logically, unable to the confirm identity of clients from their voice.

Affordable prices

We have managed to strike the perfect balance between quality and pricing. We offer prices that compete well with other DNA testing companies, maintaining our outstanding quality of service and still keeping our pricing on the lower end. We are able to do this because we carry out hundreds of tests and can thus, save on economies of scales. To be able to process all our tests, our partner laboratories have large processing capabilities and will be able to meet the turnaround times we promise.

If you need to order a DNA test and require more information about our DNA testing services, we suggest that you contact our technical staff today!